SECTION 1 -  CHANGES TO THE POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 2 - COLLECTION OF INFORMATION

When you access our site, create an account, interact with our services (such as signing up to receive communication), or purchase something from our store, we collect the personal information you provide. The information we collect includes, but is not limited to; your name, email, phone number, billing and shipping information, shopping preferences, demographic information and any other personal information you disclose to us directly. Collection of your personal information can also occur during conversations with our team directly or third party services, use of our WiFi services, when you complete purchases over the phone, email or electronically. Interaction with our promotional material, competitions or special events may also lead to collection of personal information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also collect additional information about your time on the site, including the pages you visited, the time spent on those pages, items and information searched on the site, access times and dates, and other relevant information. Electronic Direct Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Why we collect your information: Personal information is essential to provide and deliver the products you purchased, processing transactions and sending you related information including confirmations and invoices. This information is also essential to provide technical support, updates, security alerts, general support and customer service. Specific information also helps us to improve and personalise our offering and services, enabling easy identification as well as convenient and personalised communication. We analyse and evaluate this information, to enhance and better serve our customers, and customer experience.